Critter    Treats

RETURNS

Hopefully your pet will be 100% satisfied with our products but if for some reason 

they are not:

Critter Treats offer a 14 day exchange policy if the product you purchased is of any

defect.  We will not replace or refund your item if its over 14 days since you 

received\purchased the item.

The Critter Treats team is so confident that your pet will just love our treats that

we will offer a MONEY BACK GUARANTEE.  Just return the treats to us and we will 

REFUND your purchase (excluding postage).  Your order must be returned within 14 

days of receipt/purchase, to obtain a refund. 

REFUNDS

Critter Treats  will do our utmost to ensure that your mailed items arrive safely

and  in a timely manner, however after your order has been sent, we have no control

over the delivery and therefore will not be responsible where there is a delay or 

damage due to Australia Post or courier service.

Refunds will NOT be given in the case where there is a delivery delay or damage

caused by Australia Post or Courier service.

*Products which are/or have yoghurt and carob are not given refunds if the treats      melt or become soft in transport.  

PLEASE BE AWARE OF THIS WHEN ORDERING.